revisa24

Frequently asked questions

23 answers about health insurance in Panama (ASSA, MAPFRE, SURA, PassportCard, SafetyWing, Cigna) and about how Revisa24 verifies its data.

About Revisa24

What is Revisa24 and how is it funded?
Revisa24 is an independent comparison site for Panama: health insurance, brokers, banks and fuel prices. It is funded by affiliate links and advertising. Commissions do not influence scores or ranking order; the methodology is public.
Where do the prices and rates come from?
From primary sources: each insurer's price lists and policy wordings, broker fee schedules, rates published by the Superintendencia de Bancos (SBP) and ACODECO, and the National Energy Secretariat's notice for fuel. Every figure carries its verification date.
How often is the data updated?
Fuel prices every official period (usually every two weeks). Bank rates monthly. Insurers and brokers at least every six months or when the provider changes conditions. The last-verified date appears next to every table.
Can I request a correction?
Yes. Write to info@revisa24.com with the page and the source. We check every report against the primary source and, if you are right, we correct it and update the verification date. We reply within 48 business hours.

General

Do I need health insurance in Panama?
Panama doesn't require private health insurance, but the public system (CSS) has long waiting lists and limitations. If you can afford private insurance, the difference in quality and speed of care is enormous, for both Panamanians and foreign residents.
What's the difference between local and international insurance?
Local insurers (ASSA, MAPFRE, SURA) operate with closed networks: you can only see in-network doctors. They're cheaper but less flexible. International insurers (PassportCard, SafetyWing, Cigna) let you see ANY doctor worldwide, cover the USA, and offer global coverage. The key difference: free doctor choice and direct payment vs. reimbursement.
Can I have both local and international insurance?
Yes, and it's a popular strategy. Many Panamanians combine a basic local plan (ASSA Medic Care ~$71/mo) for routine visits with a catastrophic international plan for serious emergencies. This reduces total cost while maintaining complete protection.
Do I need insurance for a residency visa?
Panama doesn't require health insurance for most residency visas. However, some visas (like Pensionado) may require proof of financial solvency. Having health insurance strengthens your application and protects you from unexpected costs.

Age

I'm over 55. What are my options?
Local insurers (ASSA, MAPFRE, SURA) have an entry age limit of 55. If you're over 55, your options are: PassportCard (up to 64), SafetyWing (no limit), and Cigna (no limit). PassportCard offers the best value: from $175/mo for ages 50-59 with free doctor choice and direct payment.
What happens if I turn 55 and already have local insurance?
If you already have an active local policy, you can generally renew regardless of age. The 55 limit is only for NEW customers. However, prices increase significantly with age and terms may change at renewal.

Coverage

What is PassportCard's 'red card'?
It's a prepaid debit card (Mastercard) that PassportCard loads with funds when you need medical care. Go to any doctor you want, pay with the card, done. No claim forms, no waiting for reimbursement. It's the closest thing to paying out-of-pocket but with insurance covering everything in real time.
Do insurers cover pre-existing conditions?
It depends on the plan. Most local insurers do NOT cover pre-existing conditions. PassportCard Comfort and Premium cover them after a waiting period. Cigna accepts them with a premium surcharge. SafetyWing Remote Health also covers after a waiting period. For SafetyWing's basic Nomad Insurance, there's no pre-existing coverage.
Which insurance covers emergencies in the USA?
ALL international insurers cover the USA: PassportCard (all plans), SafetyWing (both products), and Cigna (all plans). Among locals, only ASSA MetroBlue Premium+ and MAPFRE Elite partially cover the USA. ASSA Basic, MAPFRE Basic/Classic, and SURA do NOT cover the USA, an appendectomy in Miami costs ~$35,000 out of pocket.
What's the best insurance for families?
PassportCard Comfort ($200/mo) is our #1 recommendation for families: $3.5M coverage, dental included, kids free for the first 3 months, free doctor choice, and direct payment with the red card. For families who travel frequently and need home country coverage, SafetyWing Remote Health ($206/mo) is the alternative.

Process and claims

How long does it take to activate insurance?
It depends: SafetyWing Nomad activates instantly (buy online, immediate coverage). PassportCard takes 2-5 business days (they send the red card). ASSA and MAPFRE take 5-10 days due to in-person process. Cigna takes 3-7 days. All have additional waiting periods for maternity (6-10 months) and pre-existing conditions (12-24 months).
How do reimbursements work?
With reimbursement insurers (ASSA, MAPFRE, SURA, SafetyWing), you pay the doctor first and then file a claim with receipts. Timeline: ASSA 2-6 weeks, SafetyWing 2-4 weeks, MAPFRE 2-4 weeks. With direct payment (PassportCard red card, Cigna own network), the insurer pays the provider directly, no claim needed.
Can I cancel my insurance at any time?
SafetyWing Nomad: yes, monthly cancellation. PassportCard: annual contracts, but with pro-rata cancellation policy. Cigna: annual contracts. ASSA and MAPFRE: generally annual contracts with early cancellation penalty. Always read the terms before signing.

International insurers

Who can get international insurance in Panama?
Anyone. Although brands like PassportCard or SafetyWing market themselves with names like 'Nomad Insurance', they are simply international health insurance available to EVERYONE, including Panamanians who never leave the country. A Panamanian can sign up for PassportCard Comfort and use it to see ANY doctor in Panama City. You don't need to be a nomad or foreigner.

Comparison

Why is PassportCard better than ASSA for most people?
For $200/mo (PassportCard Comfort) you get: $3.5M coverage (vs. $250K ASSA Basic), free doctor choice (vs. closed network), dental included (vs. not included), worldwide coverage including USA (vs. Panama only), direct payment no claims (vs. reimbursement 2-6 weeks), and entry up to 64 (vs. 55). ASSA's only advantage: lower base price ($71/mo) and 100% Spanish service.
PassportCard or SafetyWing? Which should I choose?
PassportCard if you want: direct payment (red card), no reimbursements, better service. SafetyWing if you need: minimum budget ($42/mo), home country coverage, or you're over 64. PassportCard Comfort ($200) vs. SafetyWing Remote Health ($206): similar price, but PassportCard has direct payment and $3.5M vs. $1M coverage.
Is Cigna worth it if it's more expensive?
Cigna is worth it IF you need: home country coverage (PassportCard doesn't include it), a recognized global brand for your business, or a 1.5M+ provider network with direct payment. For most people, PassportCard Comfort offers better value: $200/mo with $3.5M vs. Cigna Gold $280/mo with $2M.

Dental

Which insurance includes dental?
With full dental: PassportCard Comfort ($200/mo), PassportCard Premium ($350/mo), SafetyWing Remote Health ($206/mo), Cigna Gold ($280/mo), Cigna Platinum ($460/mo). Partial dental: ASSA MetroBlue Premium+, MAPFRE Superior/Elite, SURA Premium. NO dental: ASSA Basic, MAPFRE Basic/Classic, PassportCard Starter/Remote, SafetyWing Nomad, Cigna Silver.

Maternity

Which insurance covers maternity?
Full maternity: PassportCard Premium ($350/mo), Cigna Platinum ($460/mo). After waiting period (6-10 months): ASSA MetroBlue, MAPFRE Superior/Elite, SURA Premium, SafetyWing Remote Health, Cigna Gold. NO maternity: ASSA Basic, MAPFRE Basic/Classic, PassportCard Starter/Remote/Comfort, SafetyWing Nomad, Cigna Silver. NOTE: PassportCard Comfort does NOT include maternity despite being excellent in everything else.

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